Where is my order? UK CustomersUpdated a year ago
All UK shipments are currently despatched from our UK fulfilment centre. Once a package has been despatched, the tracking should update within 24 hours advising the delivery progress.
Most of our deliveries are completed within the lead-time advised on our website, but exceptions can occur in a small number of cases.
- Royal Mail delivery 2-3 working days
- DPD delivery 1-2 working days
If the tracking does not update within 72hrs of despatch, please contact our customer service team [email protected]